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Submitted on: 18 January 2012 by Surveys sent by post or through Do Some Good 

Category - Shopping complex

3 Star

One of the pathways between the orange stand and the HMV display is to small for people to access both phones and HMV products.

Question Yes/No
1: Are the signs clear and helpful? Yes
2: Is there an automatic door? N/A
3: Is there a level access entrance? Yes
4: If there are steps throughout the building do they have clear colour contrast? N/A
5: Is there a loop system in place? Yes
6: Is there room to get around and manoeuvre a wheelchair easily or move with an assistance dog?
7: Is information available in alternative formats (i.e. Easy read, large print, Braille or audio format)? Yes
8: Can all levels be accessed easily? (i.e. is there a good sized lift in working order?) N/A
9: If there is a lift, does it have audio and tactile indicators on the controls? N/A
10: Are staff well trained and sensitive to the needs of disabled customers? Yes
11: Is there an accessible toilet? Yes
12: Are counters, tills, tables etc at an accessible height for wheelchair users? Yes
13: Are there any blue badge parking spaces outside or close to the venue entrance? N/A

Is this you?

If you are responsible for the business or organisation being surveyed and would like to respond, please email your response to campaigning@lcdisability.org.

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  • HMV/Orange

    Tel: 01524 382792


    Address 2: Marketgate

    City/Town: Lancaster

    Lat/Lon: 54.048142, -2.8018693

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