Chiswick House
Submitted on: 22 February 2012 by June Roberts
Category Other Services
3 Star
Chiswick House has undergone an extensive restoration of the gardens, which are absolutely beautiful, and fully accessible. The House is not accessible on all levels, and there are some narrow corridors. A point of particular interest is the Camellia greenhouse. The Head Warden responded to say in addition to the details on the survey they do have a stair climber that allows visitors to access all levels, visitors just need to ask at the House reception. There is an automated door inside in the house, it is a push button access door but not one at the entrance. The main door is always open as are all other doors of the House. The Conservatory where the camellias are have two automatic access doors one at either end with ramps and access panels that are regularly used. There is also blue badge parking right in front of the house and there are blue badge bays in the car park as well for visitors wishing to use the gardens rather than the house. The café has two automatic door also.
| Question | Yes/No |
|---|---|
| 1: Are the signs clear and helpful? | Yes |
| 2: Is there an automatic door? | |
| 3: Is there a level access entrance? | Yes |
| 4: If there are steps throughout the building do they have clear colour contrast? | Not sure |
| 5: Is there a loop system in place? | Not sure |
| 6: Is there room to get around and manoeuvre a wheelchair easily or move with an assistance dog? | Yes |
| 7: Is information available in alternative formats (i.e. Easy read, large print, Braille or audio format)? | Not sure |
| 8: Can all levels be accessed easily? (i.e. is there a good sized lift in working order?) | |
| 9: If there is a lift, does it have audio and tactile indicators on the controls? | Not sure |
| 10: Are staff well trained and sensitive to the needs of disabled customers? | Yes |
| 11: Is there an accessible toilet? | Yes |
| 12: Are counters, tills, tables etc at an accessible height for wheelchair users? | Yes |
| 13: Are there any blue badge parking spaces outside or close to the venue entrance? | Yes |
Is this you?
If you are responsible for the business or organisation being surveyed and would like to respond, please email your response to campaigning@lcdisability.org.