Barnet Copthall Leisure Centre

Submitted on: 19 February 2012 by Surveys sent by post or through Do Some Good 

Category - Gym / sports hall / swimming pool

3 Star

The doors to the pool are not automatic so hard to get in. Has a hoist to get you in and out. Staff haven,t done disability awareness training. The pool where they do the Aqua classes floor raises up, but people in a wheelchair still would not get in. Chair exercises in the Gym, but again the door is not automatic. Gym itself only has machine for arm exercising. They do exercises on floor with medicine ball, but obviously wheelchair people could not participate. Changing facilities for disabled very awkward as large dip/step to come out and I nearly came put of chair so not very wheelchair friendly.

Question	Yes/No
1: Are the signs clear and helpful?	Yes
2: Is there an automatic door?	Yes
3: Is there a level access entrance?	Yes
4: If there are steps throughout the building do they have clear colour contrast?
5: Is there a loop system in place?	Not sure
6: Is there room to get around and manoeuvre a wheelchair easily or move with an assistance dog?	Yes
7: Is information available in alternative formats (i.e. Easy read, large print, Braille or audio format)?
8: Can all levels be accessed easily? (i.e. is there a good sized lift in working order?)
9: If there is a lift, does it have audio and tactile indicators on the controls?	Not sure
10: Are staff well trained and sensitive to the needs of disabled customers?
11: Is there an accessible toilet?	Yes
12: Are counters, tills, tables etc at an accessible height for wheelchair users?	Yes
13: Are there any blue badge parking spaces outside or close to the venue entrance?	Yes
14: Are there accessible changing rooms?	Yes
15: Is there accessible gym equipment?
16: If there is a swimming pool, does it have a hoist?	Yes

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